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FAQ
What's the return policy?
We offer a 30-day return policy with no questions asked. If you wish to return your order, please contact us at info@shopvalisse.com and we will guide you through the process.
How fast is shipping?
We aim to process orders within 24-72 hours for a speedy delivery experience. Depending on your location, your package will be shipped and arrive at your doorstep within 6-10 days.
Can my order be tracked?
Yes. Once your order has been shipped, you will receive an email containing a tracking number along with a link to the carrier’s website. This will enable you to monitor the progress of your shipment until delivery.